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Training Guide

Work through these seven steps to install your ONE system and to become familiar with the basic concepts of operation.

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UNBOXING AND INITIAL SETUP

The very first steps when your ONE System is delivered.

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DOWNLOAD AND INSTALL THE SOFTWARE

How to download the software and install it onto Microsoft Windows.

* Includes video

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SIGNING IN FOR THE FIRST TIME

How to sign-in when you load the ONE app, using your email address and password. 

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BUYING AND USING CREDITS

ONE sessions and top-up cards run on a pay-as-you-go scheme. This explains how to easily top up your account.

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REGISTER YOUR FIRST CLIENT

Setting up your first client record

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CREATE AND RUN A CONNECTED SESSION

How to configure your action plan for the current client, deciding which programs to run, and how to start the run.

* Includes video

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SET UP A TOP-UP DEVICE FOR YOUR CLIENT

A top-up card is recommended for cases of addiction or trauma. Learn why and how you should set this up.

Preamble: View these pages first

Key Feature

Stay Tuned

Running a connected session

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This is the most important part of the the training. It shows you how to select the current client, to set up the group of programs to run, and to start the session.
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